1. Introduction
At LoyaltyBlust, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our review management services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

2.1. Personal Data
We may collect personal information that you voluntarily provide to us when you register for our services, express interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, business address)
• Business information (business name, number of locations)
• Account login credentials
• Payment information
• Communications and correspondence with us

2.2. Automatically Collected Data
When you access our services, we may automatically collect certain information about your device and usage of our services. This information may include:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, click patterns)
• Cookies and similar tracking technologies

3. How We Use Your Information
We use the information we collect for various business purposes, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Process and complete transactions, and send related information
• Respond to inquiries, comments, and questions
• Send administrative information, updates, security alerts, and support messages
• Understand user preferences to enhance user experience
• Develop new products, services, features, and functionality
• Comply with legal obligations and prevent fraudulent activity

4. Data Sharing and Disclosure
We may share information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with your consent or at your direction.

5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

7. GDPR Privacy Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. LoyaltyBlust aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
Under the GDPR, you have the following rights:

• The right to access, update, or delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

8. CCPA Privacy Rights
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

9. Cookies Policy
We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: mail@loyaltyblust.com
Address: Makedonska 21, Belgrade, Serbia